SEO Service Agreement & Terms and Conditions

These Terms and Conditions (“Agreement”) govern the SEO services provided by Dialed Labs (“we”, “us”, “our”) to you (“Client”, “you”, “your”) upon acceptance of an order form and payment. By proceeding with payment, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

1. Definitions

  • “Services” means all SEO-related work, consulting, optimization, reporting, and any other services agreed upon in the order form.
  • “Agreement” refers to this document and all rights and obligations contained herein.
  • “Payment” refers to the fee charged for the Services, as specified in the order form.
  • “Order Form” is the document specifying the services purchased, pricing, deliverables, and timelines.

2. Scope of Services

We will provide SEO services as outlined in the order form, which may include, but are not limited to:

  • Technical SEO audits and fixes
  • Content audits and optimization
  • Link-building and outreach
  • Performance monitoring and reporting
  • Strategic consulting and support

2.1 No Guarantee of Results
While we will use best practices to improve website visibility and performance, we do not guarantee any specific ranking, traffic, or sales outcomes due to factors outside of our control (e.g., search engine algorithm changes, competitor activity).

2.2 Modifications to Service Methods
We reserve the right to adjust our methodologies and deliverables in response to changes in SEO best practices. Any significant changes will be communicated in writing.

2.3 Subcontracting
We may assign or subcontract certain work without prior notice, while maintaining responsibility for service quality.

3. Client Responsibilities

You agree to:

  • Provide necessary website access, login credentials, and permissions required to perform Services.
  • Inform us of any past or ongoing SEO efforts by third parties.
  • Allow the implementation of agreed-upon SEO recommendations.
  • Ensure your website remains accessible and functional.

Failure to provide necessary access or cooperation may impact results and will not entitle you to a refund or compensation.

4. Fees and Payment

  • Fees for Services are specified in the order form and must be paid upfront.
  • Subscriptions are billed on a recurring basis as specified in the order form until canceled with notice.
  • We reserve the right to adjust pricing, with prior written notice for existing clients.
  • Payments are non-refundable, except as explicitly stated in this Agreement.

5. Term and Termination

5.1 Duration
The term of this Agreement begins upon payment and continues based on the duration specified in the order form.

5.2 Client Termination
You may terminate this Agreement by providing 30 days’ written notice. Monthly payments remain due during the notice period.

5.3 Dialed Labs Termination
We may terminate the Agreement at any time with or without cause. If terminated without cause, any prepaid amounts for future Services will be refunded.

5.4 Breach of Agreement
If you violate any terms (e.g., non-payment, interfering with SEO strategies, using black-hat SEO techniques), we may terminate the Agreement immediately, with no refund.

6. Warranties and Disclaimers

  • We warrant that Services will be performed in a professional manner consistent with industry standards.
  • We make no warranties regarding specific ranking improvements, increased traffic, or financial outcomes.
  • SEO results depend on search engine algorithms, competitor activity, and other factors beyond our control.

7. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages, including lost revenue.
  • Our total liability is limited to the fees paid by you for Services in the previous six (6) months.

8. Indemnification

You agree to indemnify and hold harmless Dialed Labs, its employees, contractors, and agents from any claims, damages, or expenses arising from:

  • Your breach of this Agreement.
  • Actions taken based on our SEO recommendations.
  • Any legal issues related to your website content or business practices.

9. Force Majeure

Neither party will be liable for delays or failures caused by events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Acts of war or terrorism
  • Government restrictions
  • Internet or hosting failures

10. Jurisdiction and Governing Law

This Agreement shall be governed by the laws of the State of Wyoming, USA, and any disputes shall be resolved in its courts.

11. Confidentiality

Both parties agree to keep any proprietary or confidential information shared during the course of engagement private and not disclose it to third parties without consent.

12. Amendments and Modifications

We may update these Terms and Conditions from time to time. The latest version will always be available on our website or provided upon request. Your continued use of our Services constitutes acceptance of the latest version.

By submitting payment and accepting the order form, you agree to these Terms and Conditions.